We care about your privacy

Simply Privacy cares about the privacy of its clients. Given our line of business, it would be rather unusual if we didn't. We don't collect a large amount of personal information about individuals but, where we do, we treat it with care and respect. It's important to us that you have control over the information we collect and use about you, so here's a few words about our privacy practices.  

We only collect the personal information we need to provide services

We may collect personal information in a number of ways, but will only collect the information we really need to provide a service. 

If you use this website to send us an enquiry, then we will collect and hold your email address and some other identifying details. We do not collect any other identifiable information about you when you browse the website. 

If you use our services, then it is most likely that the information we collect from you will relate to your agency, not to you personally. In some cases, where an agency asks us to investigate a privacy breach, or the actions of one of its employees, we may collect personal information about the agency's clients or employees. This information will only be collected with the agency's knowledge and consent. 

We keep the personal information we hold safe and secure

The personal information we collect is held by Simply Privacy Ltd using our trusted cloud-based data storage provider. Occasionally, personal information may also be held locally by Simply Privacy in Auckland or Wellington. Wherever the information is held, we take all reasonable steps to ensure that it is safe and secure. 

All our devices are password protected and our file plan is only accessible to our Directors. Where a consultant needs to access a particular file or document in order to provide a service for us, they are given access only to that file or document. 

We use and disclose personal information only to provide services

We're very clear about the use and disclosure of the information we hold, whether it relates to an individual or an agency. Discretion and client trust are core values for us. For this reason, we use the information we collect only to provide the services sought from us. We will not disclose personal information unless we have either obtained client consent to do so or are required to by law.  

You can ask us for a copy of your information at any time

If you want to know what personal information we hold about you, you can ask us for a copy at any time. You can also ask us to correct the information we hold about you if you think it is wrong. 

To request access to, or correction of, your information, simply email us at info@simplyprivacy.co.nz. We'll respond to your request as soon as reasonably practicable and no later than 20 working days after we receive it. 

Just ask us if you have any other questions or concerns

We're here to help. If you think we've done something wrong or you want to ask us for more detail about our privacy practices, then send us an email at info@simplyprivacy.co.nz and we'll get back to you as soon as we can.