Privacy Officer Support Service

The NZ Privacy Act 2020 requires every agency to have a Privacy Officer whose duties include:

  • encouraging compliance with privacy law
  • informing and advising on privacy practices
  • managing privacy requests
  • liaising with privacy regulators and
  • monitoring general privacy compliance

 

The Privacy Act permits an agency to outsource the Privacy Officer function. However, some parts of the job are more difficult to deliver externally, including the processing of privacy requests (which requires access to source systems), the internal management of breaches, and the ongoing monitoring of privacy compliance.

For practical reasons we think agencies still need to appoint their own internal Privacy Officers, even if this is just part-time. Our service focuses on providing external expert support to your Privacy Officer when they need it. We can:

  • Provide advice on compliance with privacy laws
  • Assist with the development and execution of a privacy programme
  • Develop and provide staff training on privacy
  • Support you to manage privacy requests in accordance with legal requirements
  • Support you to manage privacy breaches in accordance with legal requirements, and
  • Liaise with privacy regulators on your behalf, or assist you to manage your interactions with them.

 

We also provide training to new privacy officers on a regular basis. Click here for more information on our public workshops.